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Terms of Use

Version: v2.1
Effective date: 2026-04-13
Last updated: 2026-04-12

These Terms of Use ("Terms") govern your access to and use of the ARKAD Wallet mobile application and related services (the "Service"). By creating an account or using the Service, you agree to be bound by these Terms.

1. Operator Information

ARKAD Wallet is operated by:

  • Maksim Pegov, residing in Poland, and
  • Artur Szczypta, residing in Poland

(collectively referred to as "we", "us", or "our").

The Service is currently not operated through a registered legal entity. Until a separate company is incorporated, the above-listed individuals act as the service providers and data controllers for ARKAD Wallet.

For legal notices and inquiries, contact: legal@arkadwallet.com

2. Description of the Service

ARKAD Wallet is a personal finance tracking application that allows users to:

  • Manually record income and expenses
  • Input transactions via voice, converted to text
  • Automatically categorize transactions using AI tools
  • Create budgets and savings goals
  • View informational dashboards and financial summaries

The Service does not connect to banks, does not import external financial data, and does not hold, transfer, or manage user funds. All financial data stored in the Service is manually provided by users.

3. Informational Purpose Only

The Service provides organizational and informational tools only.

ARKAD Wallet does not provide:

  • Financial advice
  • Investment advice
  • Tax advice
  • Legal advice

AI-generated categorizations and outputs are automated suggestions based solely on user-provided input. They may contain errors and should not be relied upon as professional advice.

You are solely responsible for your financial decisions.

4. Eligibility

You must be at least 16 years old to use the Service.

If you are under 18, you confirm that you have the consent of a parent or legal guardian where required by applicable law.

5. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.

You can create multiple accounts.

You can delete your account at any time. Upon deletion, your data will be handled in accordance with our Privacy Policy.

We reserve the right to suspend or terminate accounts that violate these Terms.

6. Fees, Subscriptions, and Payments

6.1 Freemium Model

The Service operates on a freemium model. A free tier is available to all users. Free-tier users may use voice input to create transactions up to 30 times per calendar month. This counter resets on the first day of each calendar month at 00:00 UTC. Unused voice inputs do not carry over to the following month.

6.2 ARKAD Wallet Pro

ARKAD Wallet Pro is a paid subscription that provides, at minimum, unlimited voice input usage. We may add or modify features available to ARKAD Wallet Pro subscribers at any time. The current feature set is described in the App Store and Google Play listings.

By subscribing, you gain access to all features included in ARKAD Wallet Pro at the time of your subscription and any features added during your active subscription period, unless otherwise stated at the time of addition.

6.3 Pricing and Billing

  • The price of ARKAD Wallet Pro is displayed in the Apple App Store and Google Play at the time of purchase, in your local currency including any applicable taxes.
  • ARKAD Wallet Pro is billed on a monthly basis.
  • Payment is charged to your Apple ID account or Google Play account at confirmation of purchase.
  • All billing is handled by Apple App Store and Google Play. We do not store or process payment card details.

6.4 Auto-Renewal

Your ARKAD Wallet Pro subscription automatically renews at the end of each billing period unless you cancel it at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the then-current subscription price.

6.5 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current paid billing period — you retain access to ARKAD Wallet Pro until that date.

You can cancel through any of the following methods:

  • In the app: Settings → Manage Subscription (opens the native App Store or Google Play subscription management screen)
  • iOS directly: Settings → [your Apple ID] → Subscriptions → ARKAD Wallet Pro
  • Android directly: Google Play app → your profile → Payments & subscriptions → Subscriptions → ARKAD Wallet Pro

After cancellation takes effect, your account automatically reverts to the free tier (30 voice inputs per calendar month).

We do not issue partial refunds for unused days within a billing period, except where required by applicable law or by the refund policy of the relevant platform.

6.6 Price Changes

We reserve the right to change the price of ARKAD Wallet Pro at any time. Before any price change takes effect, Apple App Store and Google Play will notify you in accordance with their platform policies.

For auto-renewing subscriptions, price increases require your explicit confirmation through the relevant platform before the new price takes effect — this consent process is managed by Apple and Google, not by us. If you do not confirm the new price, your subscription will be cancelled at the end of the current billing period by the platform.

Price changes will not apply retroactively to any billing period already paid for.

6.7 Refund Policy

Refund requests are governed by the refund policies of Apple App Store and Google Play respectively. We do not process refunds directly. To request a refund, contact Apple or Google through their standard support channels.

6.8 Right of Withdrawal (EU/EEA Consumers)

If you are a consumer located in the European Union or the European Economic Area, you have a statutory 14-day right of withdrawal from the date of purchase of ARKAD Wallet Pro, in accordance with Directive 2011/83/EU as implemented in your country of residence.

Because all billing and payments for ARKAD Wallet Pro are processed exclusively by Apple App Store and Google Play, all refund and withdrawal requests must be submitted directly through those platforms:

  • iOS: Settings → [your Apple ID] → Purchase History, or visit reportaproblem.apple.com
  • Android: Google Play app → Profile → Payments & subscriptions → Subscriptions → ARKAD Wallet Pro

We acknowledge your statutory right of withdrawal. As we do not process payments directly, we are unable to issue refunds ourselves — the platform through which you purchased is the appropriate point of contact for any refund or withdrawal request.

Nothing in this section limits any other mandatory consumer rights available to you under the laws of your country of residence.

7. Acceptable Use

You agree not to:

  • Reverse engineer or attempt to extract source code
  • Use automated systems or bots to access the Service
  • Scrape or systematically collect data
  • Resell or commercially exploit the Service without authorization
  • Use the Service for unlawful purposes

8. Intellectual Property

All rights, title, and interest in and to the Service, including software, branding, and design, remain the exclusive property of the operators of ARKAD Wallet.

You are granted a limited, non-exclusive, non-transferable license to use the Service for personal purposes.

9. Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind.

To the maximum extent permitted by law:

  • We are not liable for financial losses resulting from user decisions.
  • We are not liable for inaccuracies in AI-generated categorizations.
  • We are not liable for indirect, incidental, or consequential damages.

Where liability cannot be excluded under applicable law, our total liability shall be limited to the amount paid by you for the Service in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless the operators of ARKAD Wallet from claims arising out of your misuse of the Service or violation of these Terms.

11. Modifications to the Service

We reserve the right to:

  • Modify or discontinue features
  • Change subscription pricing
  • Temporarily or permanently shut down the Service

We may update these Terms from time to time. We will notify you of material changes by sending a notification within the app or to your registered email address before the change takes effect. Continued use of the Service after such notification constitutes acceptance of the revised Terms.

12. Email Communications

12.1 Service Emails

By creating an account, you agree to receive service emails necessary for the operation of your account. These include:

  • Account verification and password reset emails
  • Security notifications
  • Notifications about changes to these Terms or our Privacy Policy
  • Account deletion confirmations
  • Subscription and billing-related notifications

Service emails are a necessary part of the Service and cannot be opted out of while your account is active.

12.2 Optional Communications

With your explicit consent, we may send you optional communications by email, including:

  • Product updates and feature announcements
  • Feedback and survey requests
  • Tips and guidance on using the Service

Consent to receive optional communications is requested separately during registration and is not required to use the Service. You will not be denied access to any features for declining optional communications.

12.3 Managing Your Preferences

You may withdraw your consent to optional communications at any time by:

  • Using the unsubscribe link included in every optional communication email
  • Contacting us at legal@arkadwallet.com

Withdrawal of consent takes effect without undue delay and does not affect the lawfulness of emails sent before the withdrawal.

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which forms an integral part of these Terms.

14. Governing Law

These Terms are governed by the laws of Poland and applicable European Union law.

Nothing in these Terms limits mandatory consumer rights under the laws of your country of residence.

15. Contact Information

For legal inquiries, contact: legal@arkadwallet.com

For previous versions, see the Terms Archive.

Changelog

  • v2.1 (2026-04-13) — Added Section 12 (Email Communications) distinguishing service emails from optional communications; established consent-based framework for product updates, feedback requests, and tips; added unsubscribe and preference management provisions (Section 12.3); renumbered Sections 13–15
  • v2.0 (2026-04-13) — Added ARKAD Wallet Pro subscription terms; expanded Section 6 with auto-renewal disclosure, cancellation instructions (including in-app Settings → Manage Subscription path), price change provisions (price increases require explicit platform consent per Apple/Google policies), refund policy, and EU withdrawal right disclosure (Directive 2011/83/EU Art. 14; withdrawal processed via Apple App Store or Google Play)
  • v1.0 (2026-02-13) — Initial version